We are a consultancy offering digital transition services to banks and financial service providers, with a clear focus on remote interactions with customers and at the forefront of digital identity developments. We are combining regulatory expertise with a strong risk culture and technical knowledge of digital tools and services, especially when used for remote Know-Your-Customer (KYC) and identity-proofing processes.

Together with your team, SGM Consulting guides you through the most important challenges of dealing with personally identifiable information in customer relationship processes, whether used for client onboarding or services management purposes.

We are involved in on-going European regulatory identity and payment wallet developments and are in a position to offer meaningful assistance on your wallet-based and other digital client-related projects.

We also acknowledge the need to take full account of the ecosystem and business model deployed by each client in order to build meaningful solutions. Indeed, combining skills and expertise that can be deployed in client environments and building really good teams is key to success.

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PII protection

Protecting PII - Personally Identifiable Information - is a requirement for financial digital services but needs to take into account customer experience and business requirements in order to gain a key competitive advantage

KYC and AML requirements

Deploying remote consumer onboarding processes is a challenge with the deployement of digital identity schemes but also needs to integrate robust anti-money laundering requirements

eIDAS trust services

eIDAS Trust services are key tools for the delivery of client services but need to be connected to the operating environment of the service provider


Remote ID-proofing processes and digital identities meeting AML/CFT requirements

ID-proofing is a key KYC requirement for financial service providers and digital identities are widely used for customer onboarding processes but often fail to meet the levels of assurance required to meet applicable AML/CFT requirements. However, solutions exist offering both privacy and superior customer experience.


Digital identity wallets are the future of banking

The trend towards portable identity solutions is clear and will have a profound impact on the way financial services are offered to clients in the future. In the EU, the eIDAS 2.0 identity wallet proposal is shaping the debate and represents a key step towards digital currencies for retail use.


A recognised voice in international forums

Through his involvement in European Commission projects, Stephane Mouy has been actively involved in shaping the European digital identity debate, especially for use in connection with financial services